Frequently asked questions

Welcome to the Redback Studios Frequently Asked Questions. Here you will find answers to the common questions asked about our services.


We have been in business since 2013. Regardless if you are a small business, medium-sized or large corporation or if you just need a private website. We try our best to tailor to everyone’s needs.

Web hosting allows you to publish your website. You will need a web hosting service to host your website so that people can view it online.

We’ve made our web hosting services accessible for everyone. We’ve designed our control panel so that it is easy to manage your domains and web hosting in one place. The FTP feature of our web hosting services makes it simple to upload your website. If you’ve never used web hosting before, our support team are available on the phone and online to help you get started.

Setting up web hosting is quick and easy. It takes between 10 to 20 minutes for your web hosting package to be set up.

Linux and Windows are two different operating systems. The operating system that you use on your computer should not determine your choice.

For example, if your computer is run by Windows Microsoft, Linux hosting will work just as well as Windows hosting. Deciding between Linux and Windows web hosting depends on your style of web building. If you plan to use PHP, MySQL or Perl together with a range of software programs, Linux is the one for you. Linux web hosting is also suitable for ‘brochure-ware’ sites that offer interaction via enquiry forms, online purchasing and other e-commerce functions.

However, if you are looking to incorporate searchable databases and Windows-specific applications such as ASP then choose Windows web hosting.

You have the option of registering your domain name for 1-10 years. If you select 1 year, your name will be need to be renewed annually in order to remain valid. If you select multiple years, your name will remain valid until that period is up.

When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth. Do you need CGI, PHP, and MYSQL functionalities? If so, select the plan that includes these features.

Transfers are generally completed within 2-3 days.

Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.


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